Fix Galaxy S10 stuck at downloading Android 10 (One UI 2)

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Samsung is finally releasing the customised and modified version of Android 10 that is called One UI 2 for its Galaxy S10, Galaxy S10+ and Note 10 users. The new operating system has all the features, tweaks and performance enhancements that were introduced on the Pixel devices with Android 10. There have been issues with a number of people while trying to download Android 10 on Note 10 and Galaxy S10. In this guide, we will deal on how to fix Galaxy S10 stuck at downloading Android 10.

Install Android 10 on Galaxy S10, S10+ and Note 10:

Android 10 has been on test and trail from the past couple of months on Note 10 and Galaxy S10+. Samsung has its beta program for its high-end smartphone users. In this beta program, Android 10 is customised into One UI 2 for it to be compatible with the Samsung devices. In this beta program to test One UI 2, you can register as a beta tester and then you can test the latest operating system while it is in the beta testing phase and report all the issues to the developers. So they can deploy a bug-free software to all the users when the beta phase is complete. So now the beta phase for Android 10 on Galaxy S10, S10+ and Note 10 is complete. Samsung has started rolling out the official version of Android 10 for its users.

How to download Android 10 on Galaxy S10 or Note 10:

Usually, when there’s an update available. You will see a notification all the time in the notification bar. If automatic updates are not enabled. You will have to download and install the new operating system yourself. In order to download and install Android 10 update on your Samsung phone. Follow the steps below:

  1. First of all, go to Settings.
  2. Now locate “Software Update“. If there is an update available, you will see its details on the screen.
  3. Tap on “Download and Install“.

It will take some time to download the update file as it is of few GBs. If you don’t have enough space on your phone. You might have to delete some applications or pictures/videos. If you are unable to download Android 10 on S10 or Note 10 or Note 20. You can use the guide below to fix the issue that is causing the hindrance.

Fix Galaxy S10 stuck at downloading Android 10:

So now moving on the issue where you are unable to download Android 10 on your Galaxy S10 or Note 10. The main culprit in this issue is mostly the internet connection. If you don’t have a stable internet connection or a slow internet connection. You won’t be able to properly download and install Android 10 update on your Galaxy S10 or Note 10. As the load on the server is very high in the first few days of rolling out an update. Everyone is trying to download the latest firmware. That’s why problems exist. Once the download file is corrupted, you have to first get rid of it before downloading the working update file.

One indicator that shows update file is corrupted is the counter of time remaining to full download is 8-10 hours even with a good internet connection.

The first solution is to download the update with a stable internet connection. If the Galaxy S10 is stuck at downloading Android 10 for hours. Maybe its time to download it again with a working and strong internet connection.

The stored cache can also be a reason for your phone not downloading the update. You can delete the cache of individual apps in the settings menu of your phone. However, in order to clear the cache of the whole system. You will have to clear the cache from the recovery menu.

Clear cache from recovery menu of Galaxy S10 in order to install Android 10:

So in order to clear the cache of your phone. You will have to get into the recovery menu. First, I would like to clear this here as well. Clearing cache from recovery menu won’t delete any of the data that is present on your phone. Even if you clear cache of Whatsapp, it won’t delete the texts that are in the app.

  1. So, first of all. Turn off your Galaxy S10 or S10+.
  2. Now press and hold “Volume Up“, “Power“, and “Bixby” button. Keep on holding the buttons till you see Android figure in the background.
  3. After that, you will be redirected to the recovery menu of your Galaxy S10.
  4. You will see a number of options in that menu. Use volume buttons to navigate and use the power button to select “Wipe Cache Partition“.
  5. It might take some seconds or minutes to complete the action. Once done, you will see log entry on the bottom side of your phone.
  6. Once you have successfully deleted the cache of Galaxy S10. Use volume buttons to navigate to “Reboot system“. Your phone will restart now.

Note: It is best practice and totally recommended to factory reset your phone before or after installing a big update like Android 10 or One UI 2 for Note 10 or Galaxy S10 or S10+. Factory reset will make sure the new operating system will give you efficient performance.

Even after the factory reset if your Galaxy S10 or Note 10 is not downloading or installing the Android 10 update file. Your Galaxy S10 stuck at downloading Android 10. You can factory reset your phone and then try to install the Android 10 OTA update from the settings menu.

Rooted Galaxy S10 won’t Recieve Android 10 Update:

If your phone is rooted or someone tweaked with the operating system or recovery at a time. There are chances that you won’t receive the latest Android 10 update on Galaxy S10 or Note 10. If you bought the phone used and you are not sure if the previous owner rooted it or something. You can check it by downloading an app “Root Checker” from the app store and running it on your phone. If you see that root is installed or your phone or you get a notification like the one below that root was not properly installed on your phone. Then, in order to receive the OTA updates of new software like Android 10 or security patched, you will have to flash stock firmware on your phone. You can install stock firmware on your Note 10 from this guide. If you are using Samsung Galaxy S10 or S10+ use this guide. Once you have installed stock firmware on your phone. You can get new software updates in the settings menu of your phone.

That is all on how to fix Galaxy S10 stuck at downloading Android 10. If you have any questions or issues, you can drop a comment below or write to us on Facebook. Any confusion in the above methods can also be discussed with us in the comments. If you have successfully downloaded Android 10 on your Galaxy S10 or Note 10. Share with us how is your experience with the new operating system. Which features did you liked the most and did you come across some issues while running the new OS?

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