Samsung Galaxy A5 not recognized by pc

Samsung Galaxy A series is the middle tier smartphone iteration of Samsung. They are cheaper as compared to the Galaxy series and good enough for not much tech savvy people. The specs and camera of Galaxy series are good enough for everyday use. Design and looks of Alpha series are quite good. These phones are relatively good as compared to other smartphones of similar price. As the hardware is of Samsung, which is very much credible and durable. If you are using Samsung Galaxy A5 or any other smartphone of this series and you have a problem while making a connection with your PC or laptop. After connecting Galaxy Alpha phone with a laptop via USB data cable, in order to send files from the phone to PC or vice versa. The laptop needs to recognize the phone. In this guide, we will help you if Galaxy A5 not recognized by PC or Laptop.

Sending data from Galaxy Alpha can be troublesome if your laptop is not recognizing your phone. This is also essential in order to connect the phone for ADB commands. You need to have proper drivers for Samsung phones on your laptop in order to make a connection. The particular error that occurs is “USB Device not recognized – A Device attached to computer USB device does not work properly

Samsung Galaxy A5 not recognized by PC:

Usually when you connect your phone with your PC via data cable. Windows installs the software and driver to recognize Galaxy Alpha itself. If you are unable to see your phone as a disk drive on your laptop. The problem can either be with your data cable, USB port of your phone, USB port of the laptop or most common issue is not having the proper drivers on your laptop.

Now let us move on to the guide on how to fix this issue on Galaxy A5:

First of all, make sure you have enabled USB data connection from your phone. Usually when you connect your phone to PC via data cable. On the status bar of your phone, you see all the options regarding the connection

You can select from the following options to use USB:

  • Charge this device.
  • Supply Power
  • Transfer files
  • Transfer photos
  • Use the device as MIDI

If you are not seeing this in status bar there might be an issue with Samsung drivers on your phone or USB debugging options.

If your laptop or PC does not have proper Samsung drivers, your Galaxy A5 will not be recognized by your PC. You can install the drivers from the link below.

  1. Download Samsung Drivers for Windows.
  2. Download the file on your laptop or PC and install it. Once the drivers are installed. Reconnect your Galaxy Alpha phone with your PC using a data cable.
  3. If still, you can’t access your phone via PC or your computer is not showing your phone as a disk drive. Then enable the USB debugging mode on your phone.

To enable USB debugging mode on Galaxy A5 follow the steps below:

  1. First of all, go to the Settings of your Galaxy Alpha.
  2. Go to Phone Info -> Software Information.
  3. There you will see the build number. Tap on it 10 times. This will enable developer options on your phone. Now go back to the previous menu.
  4. There you will see Developer Options.
  5. Open it and locate USB debugging.
  6. Enable USB debugging.

Now your Galaxy A5 will be recognized by PC and you will be able to access the ADB commands and you can send/ receive files from your laptop.

Also Checkout: Samsung Galaxy S6 not Recognized by PC.

If you still get an error “Galaxy A5 not recognized by PC”. Then the issue might be in your data cable. Make sure you are using original data cable to make the connection. Also, change the USB port, if you were trying with one USB port, use some other port to put in the data cable. Or there might be some dust in the USB port of your A5.

I hope this guide helped you to fix Galaxy A5 not recognized by PC. If you have further questions or some confusion, feel free to contact me using the comments or contact us using the email address.

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Crystal Wright
Crystal Wright
4 months ago

I have completed all the steps you have given here and my phone still is not recognized by my PC

Mark Puech
Mark Puech
3 months ago
Reply to  Crystal Wright

Hi Abdullah
Same with me. I have installed the drivers on my W10 laptop,enabled USB debugging on the Samsung A5 but I cannot see my phone directories from the laptop. I know the connection is ok as the phone is charging from the laptop. Can you help