OS X 10.11 EI Capitan Reset Forgotten User

We all often forget our passwords, but thanks to reset password option through which we can recover our forgotten passwords easily without making much efforts. If you are a MacBook user and you forget your Admin and Standard user password then you don’t need to worry about. Here, we are going to explain the complete process for OS X 10.11 EI Capitan Reset Forgotten User and Admin Password. This guide is also applicable for OS X 10.10 Yosemite, OS X 10.9 Mavericks and OS X 10.8 Mountain Lion.

OS X 10.11 EI Capitan Reset Forgotten User and Admin Password:

Follow the enlisted steps carefully:

  1. First of all, you have to boot your Mac into recovery mode. For that follow the enlisted steps.
    • Click on Apple.
    • Click on Restart.
    • Now, press and hold Command + R.
    • Release the buttons when you see the startup screen.
  2. Now, you have to go to Utilities Menu.
  3. Select Terminal from Utilities Menu.
  4. Here in Terminal, type ‘reset password’. After that, press enter.
  5. Now, a new window will be opened. In this window, select Hard Drive. After that, select the user. Make sure that you select only that user for whom you want to reset the password.
  6. After that, you’ll be prompted to enter a new password. Click on ‘Save’ after entering a new password.
  7. Now, you will see a message about keychain account for confirmation process. In Mac OS X, keychain is Apple’s Password Management System. It stores all your passwords for websites, applications and servers.
  8. Go back to Apple Menu. Restart you Mac so that your Mac boots up normally.
  9. This time, in order to login to your MacBook, enter a new password.

If you are still facing any problem regarding OS X 10.11 EI Capitan Reset Forgotten User and Admin Password, then let us know in the comments below.

Notify of

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Newest Most Voted
Inline Feedbacks
View all comments
Mary L Hinds
Mary L Hinds
1 month ago

Recovery mode does not work. Have been attempting Single User Mode which is also giving problems. I get error messages stating “DirectoryServices.plist” and “open directory.plist” do not exist. ??? Any other command which will work?

Abdullah Akbar Shafi
1 month ago
Reply to  Mary L Hinds

The solution to this problem is different in the latest operating system OSX. Contact us on Facebook or write us an email with details of your Macbook for us to help you better.

Mary L Hinds
Mary L Hinds
1 month ago

Mac Pro Quad Core Dual Processor running OS X El Capitan, Version 10.11.6
Also…Recovery mode does not work; have already tried…many times.

Last edited 1 month ago by Mary L Hinds